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Pictures:
Guide to Presentations, http://www.amazon.ca/Guide-PowerPoint-Version-2007/dp/0136068715/ref=sr_1_30?ie=UTF8&s=books&qid=1235997035&sr=8-30, 14 March 2009

"Little Man", http://flittingonfiction.today.com/2009/02/06/public%20speaking/, 2 March 2009


"Non verbal"http://www.inmagine.com/searchterms/non_verbal-4.html, 14 March 2009


Presentation Zen,
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Teaching Presentation Skills, http://teachingpresentationskills.blogspot.com/2006/09/knowing-purpose-of-your-presentation.html, 14 March 2009

"Telecom"http://search.rediff.com/imgsrch/default.php?start=2&MT=call+center&srch=srch&MT_OLD=call+center, 13 March 2009